By Kimberly Gerber, president and CEO of Excelerate Virtual communication has changed the way employees communicate, presenting major advantages and some new challenges. Today’s mobile workforce have an amazing array of technologies available at their fingertips to connect themselves with other workers, customers, competitors, and resources available across the... Read more
Elizabeth Cogswell Baskin is president and CEO of Tribe, Inc., an internal communications firm that works with national and global brands like UPS, Coca-Cola, Target, Embassy Suites, Chick-Fil-A, Porsche, Invesco, and Elavon. She is also the author of several books, including Run Your Business Like a Girl, a study... Read more

As Simple as a Name

PDJ June 7, 2012 0

One of the most fundamental steps towards diversity and awareness is simply knowing the proper pronunciation of co-workers, clients, and potential customers. A new technology, called ANTs, or audible name tags, was designed to aid in correct articulation.

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Craig Storti, an intercultural communications consultant and trainer, shares his insight on positive reinforcement in the workplace.

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Meeting of the Minds

PDJ February 3, 2012 0

Consider the following exchange between an American and a Chinese colleague…

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How improving communication can boost the manufacturer’s bottom line.

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In my role as president for Sodexo Education-Schools, I have the privilege of overseeing our work improving student well-being and achievement at close to 500 schools districts nationwide.

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The number one emerging hot topic among chief executives is ‘social.’ ‘Social’ is shorthand for the social media boom that’s hit globally, and many companies are wondering how they can harness the power of the social network.

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On May 25, Oprah Winfrey aired her final show after 25 years. With tears in her eyes, she talked about finding her calling —how stepping out onto her stage every day has given her a platform to show millions of Americans that each of us has value.

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The problem with communication…is the illusion that it has taken place,” George Bernard Shaw once said. Making sure communication does take place is particularly challenging for diversity leaders because misconceptions, ambiguities, myths and simple misunderstandings often complicate the process of implementing diversity initiatives.

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